Jan. 24th, 2009

larthan: (Default)
Apparently PayPal has been having problems with chargebacks being issued without the buyer asking them to be.

As the user had not asked for them to be issued, they have no transaction visible.

Upon having the other party call PayPal and complain, Paypal refused to accept that there was a chargeback at all.
After giving them my information so they could look at my account, they now show there was a chargeback, but in their database it shows as another person being the seller and having -their- account charged back.
Which is funny, because there can't be two sellers.

They go on to say that no money was removed from my account. I have the account history to prove it was.

They promise it will be worked out by tomorrow, but WHY did all this have to happen in order for them to realize the mistake? Why did there have to be threats of legal action to get them to do -anything- about it?
I just don't get it.

It's not about the money anymore. It's the principal of the thing.

Apparently the matter was supposed to have been fixed by this evening, but the charges still have not been reversed and PayPal is saying that no money was removed from the account (even though I have proof ON my account of the chargebacks and fees in the account history)

I'm never, ever using PayPal again. After this is over, I'm going to close my account and switch to Google Checkout, because it's -safer- and -more reliable-.

Edit: This is me right now. :D Confused, yet willing to bite because of it! ^^

Editedit: This one seems more appropriate 8D


larthan: (Default)

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